Paynesville – The Liberia Telecommunications Authority (LTA) has hastily disclosed its decision to take swift action to address mounting complaints from consumers over unexplained data cuts that have sparked widespread dissatisfaction.
By Willie N. Tokpah
In a statement on its Facebook page issued Friday, December 13, LTA expressed concern over the growing discontent and revealed plans to convene a stakeholder engagement on Friday, December 13, to find immediate solutions to the issue.
The meeting, according to the LTA, will bring together mobile network operators, consumer advocates, and other key stakeholders in the sector to discuss ways to address the ongoing data depletion and rising internet costs, which have led to calls for stricter regulation of telecom companies.
The LTA’s intervention is seen as an essential step to restore public trust and ensure fair treatment in Liberia’s telecom sector, amidst dissatisfaction from consumers, thus leading to controversy.
The controversy intensified as Presidential Press Secretary Kula Fofana joined the growing public outcry against the data cuts, which many believe have been sanctioned by the LTA. In a post on her Facebook page, Fofana expressed her disapproval, acknowledging the hardship caused by the rapid depletion of data and the increasing costs. “Data is indeed life,” Fofana wrote.
“The relevant authorities are working to ensure the issue is resolved soon. Be patient and small. #yourgovtlistens.”
Fofana’s remarks have resonated with many Liberians who see her comments as both an acknowledgment of their struggles and a reflection of the government’s failure to protect citizens from economic exploitation. As a senior government official and close ally of President Joseph Boakai, her statement has highlighted the growing disconnect between government officials and the suffering of the public.
“I’m glad she recognizes the situation, but her words are not enough,” said Emmanuel Wleh, a student at the University of Liberia. “When even top officials admit the situation is unfair, it shows just how deep the problem runs.”
Critics argue that Fofana’s assurances are insufficient and demand that the government take concrete action to reverse the data price hikes and hold the LTA accountable.
Prominent activist Martin K.N. Kollie has accused the LTA commissioners of deliberately orchestrating the price hikes to justify higher salaries for themselves, labeling it a “betrayal” of the Liberian people.
“This is not just about data. It’s about corporate greed being enabled by government officials at the expense of struggling citizens,” Kollie said.
Fofana’s comments have sparked a flood of reactions online, with some applauding her for speaking out while others question why it took such public outcry for government officials to take notice. “It’s not enough to say, ‘Be patient.’ We need action, and we need it now,” said Boima Kromah, a street vendor in Monrovia.
The data crisis is unfolding amidst rising costs for essential goods, such as rice and fuel, along with persistently high transportation fares, which continue to squeeze Liberians already struggling with economic hardship.
While Fofana’s remarks have drawn attention to the issue, many citizens are calling for more than just words. They demand swift, transparent action to alleviate their suffering.
As the LTA prepares for its meeting, there is concern from citizens, as to whether the meeting will address the mounting concerns.
